The Genesis Experience
The Genesis Experience
At Genesis, we want your experience to be nothing less than exceptional, from first glance through ownership.
The Beginning of a New Relationship
We know that purchasing a car isn't a transaction - it's the beginning of a new relationship. At Genesis, we take a distinctly Korean approach to customer service, where we embrace the concept of "Son-nim," which translates to "honored guest." As our guest, we'd like to introduce you to a suite of benefits designed to make your experience anything but ordinary.
Preproduction model with optional features shown.
Ownership Benefits
Complimentary Maintenance
COMPLETE PEACE OF MIND
Genesis owners get Complimentary Scheduled Maintenance* for 3 years or 36,000 miles, whichever comes first.
Service Valet
READY WHEN YOU ARE
Enjoy the convenience of Genesis Service Valet*, an ownership benefit that allows you to have your vehicle serviced without leaving your home or office. A valet will pick up your vehicle for maintenance and return it once it's done. Additionally, if required, the valet can provide a loaner or transport you to and from the retailer. Service Valet is available for 3 years or 36,000 miles with the purchase of a new Genesis.
Non-U.S. model shown.
24/7 Roadside Assistance
LUXURY SERVICE AT ANYTIME
Should your travel plans take an unexpected turn, our Roadside Assistance* program is there to help. Whether you need a tire change, transportation to the nearest Genesis retailer or reimbursement for certain unexpected overnight expenses, we have your back. This benefit is available for 5 years from the date of first usage. Genesis 24/7 Roadside Assistance can be reached at 844-340-9742.
Preproduction model with optional features shown.Genesis Complimentary Maintenance is available for 2017 and newer model-year Genesis vehicles and includes Genesis-approved oil and oil filter change (except for electric vehicles), cabin air filter change and tire rotation at factory recommended scheduled intervals for 3 years or 36,000 miles, whichever comes first. For Genesis G90 vehicles the services also include the replacement of wiper blades, wheel alignment, and brake pads. Ownership limitations and exclusions may apply. See your retailer for details.
Genesis Service Valet is available for original purchaser of the vehicle from Authorized Genesis Retailers during the scheduled maintenance period which includes scheduled maintenance and normal wear, parts replacement or warranty repairs to your vehicle for 3 years or 36,000 miles, whichever comes first. Coverage area varies by retailer. Charges and fees may apply. Contact your Authorized Genesis Retail Service Advocate for details.
Genesis Roadside Assistance is a limited and complimentary service for 5 years/unlimited miles from date of first use. Coverage is effective from the date the vehicle is delivered to the first retail buyer, or otherwise put into service (in-service date), whichever is earlier. Mileage and ownership limitations may apply. See your Genesis Retailer for details.
EXCLUSIONS
Roadside Assistance is not a warranty and does not include reimbursement for any costs/charges for repairs, parts, labor, property loss, or any other expenses incurred as a result of accident/collision, vehicle abuse, racing, vandalism, or other items not covered by the Genesis New Vehicle Limited Warranty. Also excluded are services for snow tires, repairs to studs, mounting or demounting of snow chains, any fines, fees, or taxes associated with impound towing as a result of any actual or alleged violation of any law or regulation. Off-roading is not covered. To receive service the vehicle must be on a publicly maintained road.
LEGAL
Roadside Assistance services are provided through the American Automobile Association, Inc., Heathrow, FL, and its affiliated motor clubs (collectively, “AAA”), which are independent contractors of Genesis Motor America (“Genesis”). Genesis makes no guarantee or warranty regarding the services provided by AAA and is not liable for the actions of their employees or subcontractors. Genesis reserves the right to limit services or reimbursement to any owner/driver when, in Genesis’ judgment, the claims are excessive in nature, frequency or type of occurrence.
EXCLUSIONS
Roadside Assistance is not a warranty and does not include reimbursement for any costs/charges for repairs, parts, labor, property loss, or any other expenses incurred as a result of accident/collision, vehicle abuse, racing, vandalism, or other items not covered by the Genesis New Vehicle Limited Warranty. Also excluded are services for snow tires, repairs to studs, mounting or demounting of snow chains, any fines, fees, or taxes associated with impound towing as a result of any actual or alleged violation of any law or regulation. Off-roading is not covered. To receive service the vehicle must be on a publicly maintained road.
LEGAL
Roadside Assistance services are provided through the American Automobile Association, Inc., Heathrow, FL, and its affiliated motor clubs (collectively, “AAA”), which are independent contractors of Genesis Motor America (“Genesis”). Genesis makes no guarantee or warranty regarding the services provided by AAA and is not liable for the actions of their employees or subcontractors. Genesis reserves the right to limit services or reimbursement to any owner/driver when, in Genesis’ judgment, the claims are excessive in nature, frequency or type of occurrence.
Disclaimer last updated on March 27, 2026
The information provided by Genesis of Tulsa on https://www.genesisoftulsa.com// in desktop and mobile form is for general informational purposes only. Product photos and specifications on this site are provided by the manufacturer which are protected by copyright. All luxury SUVs, used Genesis vehicles, as well as CPO Genesis vehicles on this website including but not limited to the Genesis G70, Genesis G80, Genesis G90, Genesis GV60,Genesis GV70, and the Genesis GV80 are registered trademarks of Genesis Motor. While every effort has been made to ensure a display of accurate data, the Genesis SUV and sedan listings within this website may not reflect all current vehicle items, but rather is an example of pricing, color, and other data. The Genesis of Tulsa website includes content from multiple providers which may contain opinions that are strictly the author's, not the dealership. We reserve the right to remove any content we deem offensive, and we do not take responsibility for information contained on third-party websites that our website links to. Genesis of Tulsa does not take responsibility for any inaccuracy displayed, as vehicles may be in transit or currently in production. Genesis of Tulsa is not responsible for any product warranty-related claims except those that are mentioned upon purchase. Genesis of Tulsa is not responsible for the misuse of equipment and products that result in injury. Our car dealers also offer car valuation services and auto loans to help customers make informed buying and trade-in decisions.
